10+ years of Product Design & Research

Research

User Interviews

Interview a cross-section of your current and potential users to learn about their perception of your brand and products, as well as their usage habits, needs, and goals.

Usability Testing

Test out existing products to identify areas of improvement before planning software updates and initiating the development process.

Audit Reporting

Provide extensive documentation around your product’s strengths and weaknesses, identifying usability concerns in your customer journey as we go, resulting in a prioritized road map based on the level of effort and level of return each improvement will provide.

Design

App Prototyping

Road test wireframes, designs, and prototypes to see if your features work for users and if everything functions as desired to optimize launches.

Desktop / Web Apps

We create smartphone- and tablet-compatible applications that are tailored to your employees’ and customers’ contexts and take advantage of their unique abilities.

Mobile Apps

We create smartphone- and tablet-compatible applications that are tailored to your employees’ and customers’ contexts and take advantage of their unique abilities.

Driving collaboration, strategy, and execution by developing business cases, evaluating market trends, product roadmaps, requirements, workflows, initiatives, and priorities, and providing leadership to cross-functional teams and business stakeholders across many ecosystems.

 

Experience: Design Strategy, Lead UX Designer, Financial Services, Education, Publishing and Information Services, User Research, Product Design, Marketing, and Retail

Design and Experience Strategy: My work has influenced how millions of users interact with applications. Inspired stakeholders, and modeling strategies in the areas of money and psychology, data, nurturing, mobile, digital experiences, product Insights, and cultural experiences.

Human-Centered Design: Extensive user research, strategy, and artifacts to expand thinking, and innovation.

Data Experience Strategy: Mentored team of designers and analysts to improve data experiences. Fostered human-centered approach including research, piloting, community, communications, and support models.

Mobile Strategy: Focused on an applied strategy to result in highly effective and delightful mobile experiences for users and the business and technology systems that support these efforts. Engaged in rapid prototyping, ethnography, member research, key partnerships, and industry research for mobile.

Thought Leadership and Facilitation: Monitor various industries and trends to influence strategic and forward thinking. Facilitate user-centered workshops and other meetings using design strategies. Curated and co-taught a 6-month Design Thinking course, active practitioner, and Stanford dSchool.

Figma
Adobe XD
sketch

Fail Fast, Learn Faster” by Randy Bean

Mobile Apps